LekkaTill is a till app used by the staff of bars and pubs. It is operated by Hybrid Learning Solutions (Pty) Ltd
(registration number 2014/027468/07). This page explains how to ask for your data to be deleted, what is deleted,
and what is kept and for how long.
The quickest way: email
support@hybride.co.za
with the subject
"Delete my LekkaTill data", your pub's pub code, and your username. We reply within
5 working days and complete the deletion within 30 days.
If you work at a pub (bar or kitchen staff)
How to ask
- Ask your pub's owner or manager to remove your login. They can do it at any time on the Staff tab of the
owner website.
- Or email support@hybride.co.za
yourself, with your pub code and username. We check with the pub that the request is yours, then delete your data.
What is deleted
- Your login: username and password (stored only in scrambled form).
- Your sign-in sessions on any phone, and the phone's notification registration for kitchen alerts.
- Your name, wherever it appears in the pub's records. It is replaced with "Former staff member".
What is kept
- The sales, tabs and shifts you rang up stay in the pub's records without your name. They are the
pub's business and tax records, and the pub needs them for its accounts.
If you own or run a pub (the whole pub account)
How to ask
- First, download a copy of everything: on the owner website, open the Billing tab and tap
Download my data. Keep it for your own accounting records.
- Email support@hybride.co.za
from your pub's billing email address, or from the email of an owner login, with your pub code, asking us to
delete your pub.
- We confirm by email before anything is deleted, then delete it within 30 days.
What is deleted
- Everything recorded for your pub: products and prices, recipes, departments, staff and owner logins, shifts,
cash-ups, every sale and tab (including patrons' tab names), giveaways, cash advances, kitchen orders,
delivery notes and their photos, and your pub's settings.
What is kept, and for how long
- Our own billing records for your subscription (your business name, VAT number, invoices and payments).
South African tax law requires us to keep these for 5 years; they are then deleted.
If you simply cancel your subscription, your data is kept for 90 days so you can still download it, and is then
deleted, as set out in our Terms of Service. You can ask us to delete it sooner.
If your name is on a bar tab (patrons)
Your name on a tab belongs to the pub's records. Ask the pub to remove it, or email
support@hybride.co.za with the
pub's name and the name on the tab, and we will arrange it with the pub.
Backups
Deleted data can remain in our backups for up to 90 days, until those backups are replaced. Backups are
only ever used to recover from a fault, never to bring back data someone asked us to delete.
More about how LekkaTill handles data: Privacy Policy & Data-Processing Agreement.